FAQ
Drives, PLCs, control boards and parts — with supply and technical support
Call or message us with the equipment type or board reference; attach photos of nameplates, models, and fault symptoms when possible. We will confirm intake methods (on-site pickup or courier) and provide an initial assessment timeline.
Depends on schematic availability and parts sourcing—often from several days up to several weeks. We estimate lead time before work starts once diagnostics are scoped.
We issue a functional workmanship warranty tailored to each repair—in many cases several months—excluding misuse, contamination, or overvoltage incidents outside spec.
We try approved equivalents or subsystem rebuilds. If impossible, we discuss unit replacement versus upgrade paths with documented pros and cons.
We attempt parameter and project backups wherever hardware allows. Severely damaged flash/memory will trigger a coordinated restore from your archival project copies.
Typically a diagnostics deposit then balance after bench testing and validation. Special sourcing may require upfront component payments—we document everything in writing.
Critical instrumentation receives documented calibration certificates or referrals to accredited labs when mandated by OEM or regulator.
Siemens, Schneider, ABB, Delta, Omron, Mitsubishi, Weintek, Fatek, mainstream industrial drives worldwide, plus custom boards via reverse-engineering engagements.
Yes—we guide ESD-safe packaging and courier/lTL shipping with tracking receipts for industrial boards and drives nationwide.
Symptom log, crisp photos of I/O faults, mains quality history where relevant, plus any PLC/HMI project archives.